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Refund Policy

About Refund Policy

For ordinary titanium color keycaps and titanium ice crystal keycaps, we support refund applications within 3 days of purchase. Refund applications will no longer be supported after 3 days.

For hand-engraved keycaps, you can apply for a refund within 24 hours after placing an order, and you will no longer be able to apply for a refund after 24 hours.

About Shipping

Shipping to the United States usually takes 1-2 weeks.
Other countries require 2-4 weeks.